Service · Support
Maintenance, Troubleshooting & After-Sales Support
Automation systems and panels need care to stay reliable: loose terminations, dust, heat and ageing components cause many unplanned stoppages. Preventive maintenance finds these issues before they stop production.
Overview
Sparsh Automation provides preventive maintenance, troubleshooting and rapid-response field service for automation systems, control panels and drives — for systems we supply and, by arrangement, systems supplied by others.
In our brochure“Preventive maintenance, troubleshooting, and rapid-response field service.”
Capabilities
What our service covers
Preventive maintenance
Scheduled inspection, cleaning, tightening and condition checks for panels, drives and controllers.
Troubleshooting
Diagnosis of electrical, PLC, HMI and drive faults on site.
Field service
Responsive visits for breakdowns and urgent issues.
Backups
Program and parameter backups taken and stored as part of maintenance visits.
Improvement recommendations
Recurring issues reported with suggested corrective actions or upgrades.
Typical deliverables
- Maintenance checklist and visit report
- Fault reports with root cause where identified
- Updated backups
- Recommendations for corrective work
Final scope and deliverables are agreed in the quotation for each requirement.
Typical applications
- Plant automation systems
- LV panels and MCCs
- VFD installations
- HMI and SCADA systems
Technical considerations
General engineering guidance to help you plan and specify.
- Plan visits around production
- Preventive maintenance is most effective during planned downtime when panels can be isolated safely.
- Keep critical spares
- Identify components whose failure stops production and keep spares on hand.
- Document changes
- Every site change should be reflected in drawings and backups.
Process
How the engagement works
- 01
Assess
Understand your systems and their criticality.
- 02
Agree scope
Visit frequency, checklist and response arrangements.
- 03
Maintain
Inspections, cleaning, testing and backups.
- 04
Report
Findings and recommendations after each visit.
FAQ
Maintenance & After-Sales Support: common questions
Do you offer annual maintenance contracts?
Maintenance can be arranged as scheduled visits. Contact us with details of your systems to discuss scope and frequency.
Do you support systems you did not supply?
Yes, by arrangement. Access to drawings and programs makes troubleshooting much faster.
How quickly can you respond to a breakdown?
Response depends on your location and the nature of the issue. Call us directly for urgent support so we can advise immediately.
Enquire about Maintenance & After-Sales Support
Tell us about your requirement. Drawings, photos and part numbers can be shared by email after you submit.
Discuss your automation requirement with an engineer
Share your process, drawings or part numbers. We'll review the requirement and get back to you with the next steps and a quotation.